Google turned off Shopping functions for vitamins, supplements and other healthcare products on 28 June, without advance warning or explanation.
For example, if you Google “vitamin C” the Web search returns 94.7 million results; if you then click on “Shopping” to find sellers, the shopping search returns zero results.
It’s as though no one’s allowed to sell vitamin C via Google Shopping. Even “Bayer aspirin” is blocked.
Google publishes a list of products in this category that are blocked as a matter of corporate policy in the public interest. So shopping results for steroids are always blocked. We’re talking about something completely different here: Google is blocking whole categories of respected, brand-name products like One a Day vitamins from online shoppers for no stated reason.
We’re sellers of vitamins and supplements and trying to determine whether Google’s lack of results is a policy change or a goof, temporary or permanent. Of course, our business is severely hurt by this situation. We rely on Google — and pay them — for including our name among all other sellers, and all sellers are in the same boat.
Google, please don’t be evil. Be responsive to vendors whose businesses you’re kicking over. Tell us what’s going on by your blocking shopping results for vitamins and supplements.